FAQ
FAQ Help Center
Have questions about shopping with us?
Our FAQ covers product details, shipping, preparation tips, and more to help you shop with confidence.
Popular Questions
We offer a curated selection of African groceries and culturally inspired fashion. Our grocery items include dried and smoked staples commonly used in African cooking, while our fashion pieces are thoughtfully designed for comfort, elegance, and everyday wear.
Yes. Our grocery products are carefully sourced from trusted suppliers, primarily from Nigeria, to ensure authenticity, quality, and freshness.
Many of our fashion pieces are crafted using traditional African fabrics and techniques. Minor variations may occur, making each piece unique.
Each fashion product includes detailed measurements and fit guidance. Many of our pieces are designed with relaxed or adjustable fits to accommodate different body types.
Orders are typically processed within 2–5 business days. Delivery times depend on your location and the shipping option selected at checkout.
Most dried or smoked items should be:
- Soaked for several hours or overnight or
- Boiled for a few minutes before use
Some items can also be added directly to sauces and stews while cooking to soften gradually.
Preparation instructions are included on individual product pages.
Store grocery items in a cool, dry place. For longer shelf life after opening, we recommend refrigerating or freezing in an airtight container.
Orders are typically processed within 2–5 business days. Delivery times depend on your location and the shipping option selected at checkout.